GigZA (Pty) Ltd complies with the Protection of Personal Information Act, 2013 (POPIA). This statement summarises how we meet POPIA’s requirements. Our full notice is in the Privacy Policy.
Information Officer
Email: contact.gigza@gmail.com
The Information Officer handles POPIA compliance, data-subject requests, and privacy documentation.
What we process and why
We process personal information only for clear, lawful purposes related to operating GigZA:
- Creating and managing accounts (Clients and Hustlers)
- Posting gigs, applications, hiring, and completion
- Payments and escrow through licensed partners (including TradeSafe and card/EFT providers where enabled)
- Identity verification (ID document and selfie review; automated providers may be used where configured)
- Safety, fraud prevention, disputes, and support
- Service notifications (email, in-app, push, and WhatsApp where you opt in or where needed for a hire)
- Legal, tax, and regulatory obligations
We do not sell personal information.
The eight POPIA conditions
| Condition | How GigZA meets it |
|---|---|
| Accountability | Information Officer appointed; policies maintained and published |
| Processing limitation | We collect only what we need for stated purposes |
| Purpose specification | Purposes are set out in our Privacy Policy |
| Further processing limitation | No unrelated use without consent or legal basis |
| Information quality | You can update profile data; we correct inaccuracies on request |
| Openness | Privacy Policy and this statement are publicly available |
| Security safeguards | Encryption, access controls, secure hosting, and monitoring |
| Data subject participation | Access, correction, deletion, objection, and complaint rights |
Your rights
You may request access, correction, or deletion of your personal information (subject to legal retention), object to certain processing, and withdraw consent where processing is consent-based.
How to submit a request: email contact.gigza@gmail.com with subject POPIA request. We respond within 30 days.
Complaints: you may lodge a complaint with the Information Regulator (South Africa): inforeg@justice.gov.za · 012 406 4818 · justice.gov.za/inforeg.
Processors and locations
Data may be processed by vetted service providers that help us run the platform, including hosting (e.g. Supabase, Vercel), payments and escrow (e.g. TradeSafe, Paystack), communications (e.g. WhatsApp/Meta), and push notification services. Providers are bound by contract to protect data and use it only for agreed purposes.
Data may be stored or processed outside South Africa where our providers operate; we apply appropriate safeguards for cross-border transfers.
Children
GigZA is for users 18 and older. We do not knowingly collect personal information from children. If you believe a minor has registered, contact us immediately.
Changes
We may update this statement when our practices change. Material changes will be communicated in the app or by email where appropriate.